Something was missing, and I wasn’t sure what it was until I set out the positives from Workplace Trends (#wtrends) on 14 October and realised that they lay on opposite banks of the lazy river. Given that a good conference should generate more questions than answers and leave one feeling frustrated enough to go after them, its by no means a criticism.
While we’re making some progress, its relative – we’re punting down the Mississippi. The disparate parts of our understanding are developing, but in so many respects in an unconnected fashion. Bridges are missing between:
Common sense and science. We’re still reaching for the science, mistrusting our judgement, lacking confidence that just knowing something is right might be enough permission we need to act. Knowing the world isn’t flat but still staying away from the edge in case. I based the #elementalworkplace on common sense – John Alker of the UK Green Building Council replayed the principles of the original post (no mention, however, because science doesn’t attribute hunch) with a smattering of supporting material – but we’re still awaiting the nod to do the simple, easy thing and create great workplaces for everyone. There’s a simple solution to this: just get on with it.
People and space. Peter Cheese, CEO of the CIPD rattled off the stock narrative to a bounty of the institute’s library deck (with the horrifying exception of VUCA – who in Wimbledon thought that was a good idea?), but with little relevance to workplace. It just being “about people” isn’t enough – it has to make sense, there has to be a story, a weave. And when we are told on the one hand that engagement is about getting people to “go the extra mile” yet stress is casting a menacing shadow across our wellbeing, not even the “people” stuff in isolation sounds right. When we manage to weedle it out of the slide deck, we might make more sense of it.
The built environment and nature. We’re not sure how to work outside unless we’re a park ranger, or how to best bring nature inside beyond a pot plant on the filing cabinet. The term biophilia – which sounds like something requiring antibiotics – only serves to over-complicate a simple notion: being closer to rooted living things is good for us, because its where we began, running around naked in the forest. But even then we needed shelter, protection and warmth too. We’ve been wrestling with the need to be both inside and outside for millennia. Bill Browning gave such a hauntingly-paced advocacy I was convinced I was being hypnotised. I may have been. How can I tell? But before biophilic design becomes just another one of those annoying overloaded bandwagons spewing poor practice, it needs thinking through in the widest context. The spaces between buildings – and how we use them – are just as important as the buildings we create. Its so much more than an indoor planting contract and the usual temptation to commoditise. Which brings me onto…….
Wellbeing as mindset and wellbeing as commodity. There is much talk of whether organisations “do” wellbeing – gym/health club, cycle racks and showers, healthy food, lifestyle information. Yet wellbeing isn’t a product range, as much as having access to these things at work is admirable. Its about expectations, management, job design, understanding, empathy, family and respect, amongst other things, as much as it is about stuff that’s provided. Your shiny gym and poached salmon and green lentil salad isn’t worth much if you’re pummelled into a thankless coma every day. Wellbeing touches every strand of our life/work mesh. You don’t “do” wellbeing, you embrace and breathe it.
Workplace and FM. There was barely a mention of the journey upon which a workplace takes its first step on completion – what happens next. Or how design for functionality – from the inside out – is vital to this journey. BIFM has made its own attempts to claim “workplace” as its territory and position itself as a little less operational, through drawing on regular cross-functional favourites like Monica Parker and Dave Coplin at its last conference, and the well-meaning but flawed Workplace Conversation (#TWPC) that strained out of its awkward ‘tache-twiddle with the CIPD. Workplace and FM inherently exist in the same world, but remain worlds apart. Its beyond odd. It needs drawing out, but not in cobwebbed institutional conference rooms.
These are big issues and we have to crack them. But unlike previous years, we have momentum. We now need connection.