Provides placeholders to cross-refer these changes with higher level applications to capture who did the change, how and when. Since the distribution process of credit is all electronic, there are no inventories of prepaid cards or physical vouchers to manage and distribute. Credit can be made available to any part of the world wherever required in a matter of minutes.
It has low, affordable CAPEX and, lower OPEX costs when compared to other solutions. As a result, ROI can easily be achieved, so sites with lower ARPU expectations can still be served. Herein, it should be noted that, in addition to the process according to the invention, the present invention also relates to a system for carrying out this process. Our toolsets are always custom configured and optimised based on the market-vertical or valuechain. MyCrypt uses efficient and very high-quality voice codec for clear and natural voice calls. The system has been designed to deal with high latency and jitter such as occurring with satellite connections.
A product can be usage generating product or non-usage generating product. A usage generating product is sometime called event generating product and non-usage generating product is called non-event generating product. A product is a logical or physical entity, which can be sold can match this highspeed boxunloading named out to an end customer by the operators. This could be a mobile phone, internet connection, Voice call connection, VPN, Video on demand, Digital TV connection, etc. Convergent Billing − Convergent billing is the integration of all service charges onto a single customer invoice.
Wholesalers, resellers — anybody who touches the system — can graphically drag and drop business processes process to describe the flow of the service. Those processes could be anything from modeling the automated steps that happen from a network fault alarm to day-to-day manual processes such as the end user customer’s sign-up form on the web. Let’s walk through an example of how a reseller would modify a product.
The rating engine uses the rating tables, and the event information from the CDRs (e.g. distance, time of day, location of the call, duration or volume of the event, etc.) to calculate the actual charge for each call. This could be first five minutes free and after that call will be charged at normal rate. Customer Termination − There may be various reasons when it is required to terminate a customer in the system.
For example, reminder messages to the customer to be mailed or recorded audio message should be played. Segment Specific Class − These classes can be defined based on different segments such as police, military, or bank officers, etc. Once all the accounts are billed and invoices are formatted using either internal or external bill formatter, these invoices are sent to the Bill Print Company for final printing.
Order Creation and Fulfilment − The customer takes the product and services and the CSR creates and completes the order into the system, which is then fulfilled by supplying required product and services to the customer. A CRM system would always be connected with various systems including billing system and feeds customer personal data and product and service information to the billing system. Billing systems provide lots of flexibility to define various such rules to charge voice, data, SMS, or MMS usage generated by the customer. All the above charges are defined (i.e., configured) in different tariff catalogues inclusive or exclusive of applicable tax depending on regulatory. Some billing systems keep all the prices in a single catalogue and some billing systems keep usage charges separate from other charges.